It is currently Wed, 27 Aug 2014 09:54:23 GMT



 
Author Message
 Deleting index.dat file?

Greetings! Need some help! I run XP Pro SP1, IE6.0sp1 on
a Dell Inspiron notebook. Norton SystemWorks 2003 is
installed (GREAT program btw!). CleanSweep is not
deleting all of the Internet History files as it should.
The Symantec Support techs said it was a 'corrupt
index.dat in Internet Explorer' and gave me the following
response:

Since there is no method for restarting Windows
NT/2000/XP to a DOS command line, this situation is more
complex for those operating systems. Without the ability
to start in DOS, the operating system maintains the file
in an "open" state, preventing its deletion. For this
reason, please contact Microsoft customer support for
assistance in removing the Index.dat file in Windows
2000, Windows NT, and Windows XP.

So, my question is what would be the proper way to delete
the index.dat file from IE? Thanks for any help!

Rick                            www.EmbraceHisGrace.com



 Wed, 27 Apr 2005 21:39:33 GMT   
 Deleting index.dat file?

Rick,

Visit the following site and scroll down to the "index.dat" entry and read the information provided;
http://www.kellys-korner-xp.com/xp_i.htm

--
Sir_George



 Wed, 27 Apr 2005 22:05:54 GMT   
 Deleting index.dat file?
That might be a solution if the download link on that web page was valid.

However, since it isn't, reboot your PC using recovery console.
With recovery console you can access the files on your hard drive
and delete the bad index.dat file.

Read this KB article if you aren't familiar with Recovery Console:
http://support.microsoft.com/default.aspx?scid=kb;en-us;307654#6

Rick,

Visit the following site and scroll down to the "index.dat" entry and read the information provided;
http://www.kellys-korner-xp.com/xp_i.htm

--
Sir_George



 Wed, 27 Apr 2005 22:49:09 GMT   
 Deleting index.dat file?

JR,

Actually, there are six (6) links at the site location I povided and only the one for Delta 2 is inoperative. The other working links can be used for learning more about "Index.dat" or downloading software that will accomplish the task of removing the file.

Additionally, for a user who may not be experienced with using a DOS prompt I don't believe your advice regarding the use of the Recovery Console will be very beneficial. Many users are not familiar with the use of DOS commands or how to locate and change/delete files from a DOS prompt.

--
Sir_George



 Thu, 28 Apr 2005 00:49:39 GMT   
 Deleting index.dat file?
Sir George & JR, I thank you both for your timely and
valuable responses! Actually, both of your posts will
benefit me: while I am not very proficient in DOS and
Command Prompt, I am very interested and need to work
some with that area; as well, the website Sir George
provided is an excellent resource. Thanks! God Bless!

Rick                           www.EmbraceHisGrace.com

www.EmbraceHisGrace.com
the "index.dat" entry and
korner-xp.com/xp_i.htm
povided and only the one for Delta 2 is inoperative. The
other working links can be used for learning more
about "Index.dat" or downloading software that will
accomplish the task of removing the file.
using a DOS prompt I don't believe your advice regarding
the use of the Recovery Console will be very beneficial.
Many users are not familiar with the use of DOS commands
or how to locate and change/delete files from a DOS
prompt.

- Show quoted text -



 Thu, 28 Apr 2005 03:06:05 GMT   
 Deleting index.dat file?
Hmmmm...guess I spoke to soon! Sir George, I can't even
get to Kelly's Korner! Every url having to do with
www.kellys-korner.com is broken, as verified by Copernic
Agent; I just did a search for "Kelly's Korner" and all
the links to that site came up broken. What's up???

Rick                       www.EmbraceHisGrace.com

www.EmbraceHisGrace.com
the "index.dat" entry and
korner-xp.com/xp_i.htm
povided and only the one for Delta 2 is inoperative. The
other working links can be used for learning more
about "Index.dat" or downloading software that will
accomplish the task of removing the file.
using a DOS prompt I don't believe your advice regarding
the use of the Recovery Console will be very beneficial.
Many users are not familiar with the use of DOS commands
or how to locate and change/delete files from a DOS
prompt.

- Show quoted text -



 Thu, 28 Apr 2005 03:21:37 GMT   
 Deleting index.dat file?
It is owned by the logged on user and opened by the
shell (explorer.exe).  So either log on as a different user
with administrative rights, or use task manager to kill
explorer.exe (careful, you need to know what you are doing) and
delete the file with a previously opened cmd box and then restart
explorer.exe from task manager.   The logoff / logon as another
administrative user is safer. (then just locate the correct "index.dat"
for the first user and delete it)

---
Gregory Phillips       gregp...@attbi.com      Seattle, Washington, USA  



 Thu, 28 Apr 2005 04:47:25 GMT   
 Deleting index.dat file?

Rick,

I just tried the link I provided in my previous post and it is working. Here it is again;
http://www.kellys-korner-xp.com/xp_i.htm

Additionally, here's the link to Kelly's home page;
http://www.kellys-korner-xp.com/xp.htm
From here pick the "XP from A to Z" link and select "I" from the alpha list.

--
Sir_George



 Thu, 28 Apr 2005 05:47:49 GMT   
 Deleting index.dat file?
Hi Rick,

There is nothing wrong with my site, perhaps you could try it again.

Thanks, Sir_George, I will correct/remove the entry for Delta2.

--
All the Best,
Kelly

MS-MVP Win98/XP-Shell/User [AE-Windows? XP]
Troubleshooting Windows XP
http://www.kellys-korner-xp.com
http://www.kellys-korner-xp.com/xp_abc.htm

Rick,

I just tried the link I provided in my previous post and it is working. Here it is again;
http://www.kellys-korner-xp.com/xp_i.htm

Additionally, here's the link to Kelly's home page;
http://www.kellys-korner-xp.com/xp.htm
From here pick the "XP from A to Z" link and select "I" from the alpha list.

--
Sir_George



 Thu, 28 Apr 2005 06:30:25 GMT   
 Deleting index.dat file?
Got it, Sir George!! Just figured out what was up...I was
copy/paste the link you provided, but inadvertently was
copying the entire "http://..." and then just pasteing.
So, IE was automatically adding "http://"
so...duh...two "http://" just won't get it!!! lol Great
info on that site! Sure appreciate the help and{*filter*}
in there with me!!!

Rick                            www.EmbraceHisGrace.com

the "index.dat" entry and

- Show quoted text -

it is working. Here it is again;
from the alpha list.

- Show quoted text -



 Thu, 28 Apr 2005 06:54:50 GMT   
 Deleting index.dat file?
Hi, Gregory! Thanks for the reply. Actually I have tried
what you suggested: I logged on as Administrator and did
a search for "index.dat" which returned like 17 files!
There were several for each account, Admin., me, Help
Asst (which Dell and Microsoft use), Default user and a
few index.dat for Windows\System32. Obviously, the only
index.dat files of concern were the ones relating to
Internet History, either IE History\History files or
TIFs. So I proceeded to delete all the index.dat that it
would let me delete (having been told that the system
automatically regenerates the index.dat file as needed).
However, it would not let me delete the Windows\system32
index.dat file! Even as Administrator. And I feel that
the 2 system32 index.dat files are the ones that
CleanSweep is not deleting, because after deleting all
the other index.dat files, rebooting CleanSweep still
didn't delete all the Internet History as it should. So
perhaps JR is right about the Recovery Console??!! Any
other suggestions? Would Safe Mode be any different?


 Thu, 28 Apr 2005 07:11:04 GMT   
 Deleting index.dat file?
I did NOT suggest you randomly delete any files named index.dat
you could find on your computer.

The "index.dat" that Internet Explorer uses to index your Temporary Internert Files
under WinXP pro would be located in (there is one for each user):

C:\Documents and Settings\Username\Local Settings\Temporary Internet Files\Content.IE5
Where "Username" is the user you are interested in.

The operating system itself indexes various other items and names those files index.dat as well.

---
Gregory Phillips       gregp...@attbi.com      Seattle, Washington, USA  



 Thu, 28 Apr 2005 09:00:03 GMT   
 Deleting index.dat file?
Sorry I mislead you. I didn't mean to suggest that YOU
indicated I should do what I did. That was my choice.
What I am saying is that deleting the "username"
index.dat file DID NOT change/solve the problem. As I
indicated in the earlier post, it is my thought that the
system32 index.dat files [C:\Windows\system32
\config\systemprofile\LocalSettings\History\History.IE5
or another similar file,
C:\Windows...\TemporaryInternetFiles\Content.IE5] These
files I have not been able to delete, even logged on as
Administrator.

Rick                          www.EmbraceHisGrace.com

your Temporary Internert Files
Settings\Temporary Internet Files\Content.IE5
and names those files index.dat as well.



 Thu, 28 Apr 2005 09:29:23 GMT   
 Deleting index.dat file?

Rich has a broken index.dat and norton crashworks. Why do you insist
URLs are suppossed to work on his PC?

--
http://www.bootdisk.com/



 Thu, 28 Apr 2005 16:36:06 GMT   
 
   [ 14 post ] 

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