1.OE Stops Responding
I set up 2 additional identities in my OE, then switched to one of them.
Some mail imported okay.
Now when I open OE, it freezes. I looked up article 274017 and it gives
instructions on fixing the registry because of the following problem:
"This issue can occur because when you switch identities, Outlook Express
creates a DWORD registry value under the Identities subkey in the registry.
This DWORD value has a title of Changing and a value of 0.
When Outlook Express hangs when an identity is changed, this DWORD value is
not removed. As a result, Outlook Express does not start properly, and is
caught in the transition between identities."
I followed the instructions for opening regedit, and located the
HKEY_CURRENT_USER/Identities folder. Unfortunately, it then directs me to
delete the Identities subkey 'Changing', which doesn't exist in that folder
any of the other OE related registry folders.
I do have 3 REG_DWORD files in the folder. They are:
There are also some REG_SZ files that reference the identity:
Last User ID
Anybody know what I should delete to fix this problem?? I don't have much
of anything in either of the 2 identities, so if I need to delete all the
registry entries for both of them, leaving only my Main Identity, I am
willing to do that.
I apologize again for posting this question on an existing thread. I didn't
notice that my pop-up blocker was preventing me from adding a new question.
Thanks for any help provided.
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